Official Policy Document

SplitEasy Privacy Policy & Terms

This document outlines how SplitEasy collects, processes, and protects your information when managing shared expenses, balances, and settlements.

Last updated: August 2026
SplitEasy Team
📑 Table of Contents

Privacy Policy

SplitEasy is a modern group expense management and bill-splitting platform developed to help friends, roommates, travel groups, and teams manage shared expenditures and balance settlements transparently and effortlessly.

This Privacy Policy informs you of our practices regarding the collection, storage, usage, and protection of personal data when you use the SplitEasy mobile applications, API, and associated web services. By using SplitEasy, you agree to the data collection and practices described in this document.


1 Information Collection and Use

To provide a seamless expense-sharing experience, SplitEasy may collect and process certain personal information when you register or interact with the app:

  • Account & Identity Information: Full name, email address, and avatar image when you sign in via Google OAuth or Apple Sign In.
  • Group & Expense Data: Expense titles, amounts, currency, categories, participants, split ratios, notes, and settlement transaction history.
  • Payment Proof Images: Receipts and bank transfer proof images uploaded by users to verify settlements.
  • Device Identifiers: Device ID and device name to manage active login sessions and deliver push notifications.

2 Log Data & Technical Analytics

When an error occurs or when you interact with our API, we collect diagnostic Log Data which may include your device Internet Protocol (“IP”) address, operating system version, app version, request timestamps, and system error traces. This information is used strictly for debugging, preventing abuse, and improving system stability.


3 Data Deletion & Account Deletion Rights

SplitEasy strictly complies with Google Play and Apple App Store user data protection requirements. You have full ownership of your data and can delete your account or specific data at any time:

In-App Account Deletion (Self-Service):
Go to Settings → Account → Delete Account. When confirmed, your identity is immediately anonymized to "Deleted User", all authentication tokens (JWT and refresh tokens) are permanently revoked, and active personal domain records are flagged for permanent deletion. Historical group settlements and shared expense records remain intact for group audit integrity without your personal identity.

You may also submit a data deletion request by emailing us at support@smexapp.com with your registered email address. We will process your request within 7 business days.


4 Authentication Tokens & Storage

SplitEasy uses short-lived stateless JSON Web Tokens (JWT) for API authorization and 30-day cryptographically secure refresh tokens. For your security, the database only stores salted SHA-256 hashes of refresh tokens, and tokens are automatically rotated upon each refresh to prevent replay attacks.


5 Third-Party Service Providers

We integrate trusted third-party services to deliver key application functionality. These third parties may have access to limited technical data necessary to perform their services on our behalf:


6 Data Security & Protection

Comprehensive Security Architecture:
All data transmitted between your device and SplitEasy servers is encrypted using modern TLS/HTTPS protocols. We employ strict Role-Based Access Control (RBAC) on group expenses and payment proofs, rate-limiting to mitigate brute-force attempts, and automated database cleanup for expired security credentials.

7 Payment Proofs & Financial Privacy

SplitEasy is an expense tracking and calculation tool. We do NOT process direct credit card payments, store bank card numbers, or hold funds. When members settle debts outside the app (via bank transfer, cash, or e-wallet), payment proof images uploaded to the app are visible only to members participating in the corresponding expense.


8 Children’s Privacy

SplitEasy is not directed to children under 13 years of age. We do not knowingly collect personally identifiable information from children. If we discover that a child under 13 has provided us with personal information, we will immediately delete it from our servers.


9 Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect enhancements in our app or regulatory requirements. Changes are effective immediately upon posting to this URL. We encourage you to review this page from time to time.


10 Contact Information & Support

If you have any questions, feedback, or data privacy requests regarding SplitEasy, please contact our support team:

✉
Email Support
support@smexapp.com
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Terms of Service

1 Acceptance of Terms & Intellectual Property

By downloading, accessing, or using the SplitEasy application, you agree to be bound by these Terms of Service. If you do not agree, please do not use the service. All source code, designs, logos, graphics, trademarks, and algorithms in SplitEasy remain the exclusive intellectual property of the SplitEasy team.


2 User Responsibilities & Acceptable Use

You are responsible for safeguarding your login credentials and maintaining the security of your device. You agree not to: (a) attempt to reverse engineer, decompile, or extract source code from the app; (b) use the service for fraudulent or illegal financial activities; (c) upload malicious software or inappropriate image content.


3 Expense Splitting & Debt Calculations

SplitEasy calculates expense shares and balances according to user-submitted figures and chosen split configurations (equal split, exact amounts, percentage shares). The app functions as a calculation and record-keeping tool. Actual financial payments and settlements occur between users independently.


4 Limitation of Liability

SplitEasy is provided on an "as is" and "as available" basis. While we make every effort to maintain accurate balance calculations and high service availability, we are not liable for: (a) disputes between users concerning unpaid debts; (b) discrepancies resulting from inaccurate user data entry; (c) service interruptions caused by third-party network or cloud service outages.


5 Updates, Termination & Governing Law

We may update the application and amend these Terms periodically. Continued use of SplitEasy after updates constitutes your acceptance of the revised terms. We reserve the right to suspend or terminate accounts that violate these terms.